Shipping policy

At Auzpro, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping guidelines below to understand how we handle your orders and ensure a smooth delivery experience.

Shipping Locations

We currently ship to all locations across Australia. Unfortunately, we do not offer international shipping at this time.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has been shipped.

Shipping Rates & Delivery Times

Shipping:
- Delivery Time: 3-10 business day

Please note that delivery times may vary depending on your location and any unforeseen delays caused by couriers.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email so you can monitor your shipment’s progress.

Delayed or Lost Packages

While we strive to meet delivery timelines, there may be occasional delays due to factors beyond our control. If your order has not arrived within the estimated delivery window, please contact our customer support team at [support@auzpro.com] for assistance.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us immediately at [support@auzpro.com] with your order number and a photo of the damaged or incorrect product. We will work with you to resolve the issue promptly.

Contact Us

For any questions or concerns regarding your order, feel free to reach out to our customer service team at [support@auzpro.com].